Shipping Information
Fast, reliable delivery to your door
Free Shipping
🚚 Free Shipping on Orders Over $50!
All orders over $50 qualify for free standard shipping within the continental United States.
Shipping Methods & Rates
Standard Shipping
FREE over $50Delivery: 5-7 business days
$5.99 for orders under $50
Express Shipping
$14.99Delivery: 2-3 business days
Overnight Shipping
$24.99Delivery: Next business day
Order by 2PM EST for next-day delivery
Processing Time
Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays).
- Orders placed before 2PM EST ship same day
- Orders placed after 2PM EST ship next business day
- Weekend orders process on Monday
Shipping Locations
United States
We ship to all 50 states, including Alaska and Hawaii.
Note: AK & HI may require additional 2-3 days
International Shipping
Currently available to:
- Canada: $19.99 flat rate (7-14 business days)
- Mexico: $24.99 flat rate (10-16 business days)
International customers are responsible for customs fees and duties.
Order Tracking
Once your order ships, you'll receive:
- Email confirmation with tracking number
- SMS updates (if opted in)
- Real-time tracking via carrier website
💡 Tip: Track your order at energyelixir.com/track
Delivery Issues
If you experience any delivery problems:
- Lost Package: Contact us immediately for replacement
- Delayed Delivery: We'll investigate with the carrier
- Damaged Package: Take photos and contact support@energyelixir.com
- Wrong Address: Contact us within 24 hours to update
PO Boxes & Military Addresses
We ship to:
- PO Boxes (standard shipping only)
- APO/FPO addresses (additional 10-14 days)
Holiday Shipping
During peak holiday seasons, please allow extra time for processing and delivery. We recommend ordering early to ensure timely arrival.
Contact Shipping Support
Questions about your shipment?
Email: shipping@energyelixir.com
Phone: 1-800-555-1234
Hours: Mon-Fri, 9am-6pm EST